One Move Movers Near Me

Privacy Policy

Effective Date: May 1, 2026 · Last Updated: May 29, 2026

At One Move Movers Near Me ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or submitting your information, you agree to the terms below.

1. Information We Collect

Personal Information:

  • Name
  • Phone number
  • Email address
  • Service address and moving details
  • Billing and payment information

Automatically Collected Data:

  • IP address
  • Device and browser information
  • Website activity (pages visited, clicks, session data)
  • Approximate location data
  • Cookies and tracking technologies

2. How We Use Your Information

  • Provide moving and related services
  • Respond to inquiries and provide quotes
  • Improve our website and services
  • Send updates, promotions, and service-related messages
  • Analyze user behavior and marketing performance
  • Prevent fraud and ensure security

3. AI, Automated Communications & Consent

By submitting your information, you expressly consent to be contacted by One Move Movers using:

  • Phone calls
  • Text messages (SMS)
  • Email
  • Artificial intelligence (AI) systems and automated dialing systems
  • Pre-recorded or artificial voice messages

These communications may be used for:

  • Customer service and follow-ups
  • Marketing and promotions
  • Appointment reminders

✅ Consent is not a condition of purchase

📱 Message and data rates may apply

🚫 You can opt out at any time by replying STOP or contacting us directly

4. Call Recording & Monitoring

By contacting us or using our services, you acknowledge and agree that:

  • All phone calls may be recorded and monitored for quality assurance, training, and legal purposes
  • Recordings may be stored and analyzed, including by automated systems or AI tools

5. Data Sharing

We may share your information with:

  • Employees and contractors
  • Service providers (CRM, marketing platforms, payment processors)
  • Advertising and analytics partners
  • Legal authorities when required by law

We do not sell your personal information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Track user behavior and analyze traffic
  • Deliver targeted advertising

You can disable cookies in your browser settings at any time.

7. Data Retention

We retain your information as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. Your Privacy Rights (California Residents)

If you are a California resident, under the CCPA/CPRA you have the right to:

  • Request access to your personal data
  • Request deletion of your data
  • Request correction of inaccurate data
  • Opt out of certain data uses

To exercise your rights, contact us at: customerservice@onemovemovers.com

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies.

11. Children's Privacy

We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have inadvertently collected such information, please contact us immediately so we can remove it.

12. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

One Move Movers Near Me

961 E Charleston Road, Palo Alto, CA 94303

📞 (650) 963-9463

📧 customerservice@onemovemovers.com

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. By clicking "Accept," you consent to our use of cookies. Learn more in our Privacy Policy.